The Washington’s Lottery is a business. Lottery staff and business partners constantly look for innovative ways to operate the Lottery more efficiently, while increasing sales, expanding services, and keeping up with the latest technologies. Lottery staff recognizes the importance of the Internet as a cutting-edge tool that can help the Lottery meet the needs of all Lottery customers. A good website is one that has what you want. So how do we know we’re meeting your needs?
Throughout the Washington’s Lottery, there are many exciting enhancements. All of these additions and improvements ultimately mean one thing: superior customer service. Lottery staff members strive to provide service beyond customers’ expectations. The Lottery is a business that serves the state of Washington and all its residents. The Lottery wants and values your honest feedback.
We look forward to sharing the excitement and fun that the Lottery offers and hope to hear your thoughts about how the Lottery can better serve you in the future.
Created in 1982, the Washington’s Lottery was established to generate revenues for state programs through the sale of lottery products (games). Those products, or 'games,' as they are more commonly known, range in variety from Scratch tickets, in which players discover if they are an instant winner, to 'draw' games in which players wait for the random drawing of numbers to determine if they have won. Lottery staff is dedicated to providing new, innovative, and fun games for players to enjoy. Presently, the Washington’s Lottery offers five draw games; Mega Millions, Lotto, Hit 5, The Daily Game and Daily Keno, with jackpots ranging from $100,000 for Hit 5 to as high as $360 million for Mega Millions. New Scratch games are launched as frequently as once a month, with players having a choice of more than 30 games a year to experience. Prizes for Scratch games range from $1 to $1,000,000.
The history of the Washington’s Lottery is interesting, and provides a fascinating view of a state agency driven by public choice to support state programs such as public education and stadium construction.
A five-member Lottery Commission, made up of regional members appointed by the Governor, serves as the administrative rule making authority for the Washington’s Lottery. In addition to operating games to generate revenues for the state of Washington, the Lottery also participates in efforts to raise awareness about the risks of problem gambling. The Washington’s Lottery is proud to be a partner with the Washington State Patrol and others to support the state-wide Amber Alert program to enlist the aid of Lottery retailers across Washington in receiving reports of missing or abducted children and relaying this important information to customers in the public interest. Additionally, the Washington Lottery is proud to partner with the non-profit group Page Ahead to conduct book drives to provide book donations to lower-income families with children to support literacy efforts at home.